|
|
|
|
Home >> Solutions >> Teleservices
|
|
|
|
PRISM provides our clients with comprehensive teleservices delivered by
a professional staff of Representatives using state-of-the-art
communications technology, information management and telecommunications
equipment, all tightly integrated into our in-house CRM system.
|
|
|
PRISM's teleservices (sales lead generation, telesales & inside sales, market research and customer care) are
both reactive and proactive, and delivered as a seamless extension of our Clients sales & marketing teams.
|
|
|
|
|
|
- Inbound component (re-active)
- Outbound component (pro-active)
- High capacity PBX telephone system
- Trained professional Representatives
- Call Guide designed to meet program goals
|
- Dedicated Toll-free telephone numbers
- Web Linkage & Integration - Reports, Metrics, Dashboards
- Customer Relationship Management (CRM) Database
- Customized & Client-focused program setup
- Interactive & Conversational approach - Quality focus
|
|
|
|