Key Contacts
PRISM bundles the following five key elements into a Client Relationship and Marketing Program to ensure success:

"Quality People - using the right Technology tools - who understand our Client’s business Environment - delivering real value-added services through effective use of our established Service Models - working to develop Sales, Marketing and Customer Care Opportunities."
People – who have the right mix of industry-specific backgrounds, Sales and Marketing services expertise and who understand our Client's needs and can provide real value in a results-driven environment. These people include sales and marketing associates, client program managers, group supervisors and senior managers.
PRISM Key Contacts Team:
  • Victor Kteily - President & Chief Services Architect
  • Jerry Beyer - Sales & Business Development
  • Tina Helling - Program Management
  • Sue Wickman - Program Management
  • Fred Jahnke - Information Technology
  • Rebecca Williams - Database Design
  • Laura Eitrem - Project Management
  • Jay Cummings - Project Management
Technology – using leading-edge technology to be productive, efficient and provide value to our Clients. Our technology includes high end workstations, customizable Customer Relationship Management system, an integrated telecommunications system and high capacity Local Area Network. These are complemented with our enhanced capabilities that provide the value-added content: database management expertise, analytical software tools, opportunity generation & analysis and others.
Environment – understanding our Client's business process is the foundation of being able to deliver the services that address specific business needs. Time and effort is made to define service objectives within the context of business goals, leading to a thorough analysis and understanding of your services/products, organization, end-user customers, business opportunities, competitors and market dynamics.
Service Models – defining and implementing a Client-specific customized program with our established Service Models.  This allows us to deliver a specific service to address our Client’s business challenges and meet their business goals in areas impacted by Sales, Marketing and Customer Care.
Opportunities – the end result of all these elements is to identify, understand and deliver new Sales, Marketing and Customer Care opportunities to our Clients.